Perspectives

1399 Articles
A public relations team quickly responding to a crisis with a megaphone

Rapid Response in 2026 — Two Clocks, One Discipline

Originally published January 2016. Updated June 2026. Rapid response was a tactical discipline in 2016 — the ability to answer a media inquiry, a social attack, or a competitor's move inside hours instead of days. T

Phone screen displaying a text message marketing campaign with engaging content and CTA

Using SMS Text Messaging Within Your Marketing Campaign

SMS text messaging can be a highly effective tool in your overall marketing and public relations campaigns. The majority of people today have access to mobile technology - worldwide, there are nearly as many cell phones

AT&T logo and a smartphone screen; the end of two-year phone contracts

AT&T greets the new year by taking it back

<img class="aligncenter wp-image-2727 size-full" title="ATT - AT AND T PUBLIC RELATIONS" src="content/2016/01/ATT-at-and-t-public-relations.jpg" alt="ATT - AT AND T PUBLIC RELATIONS

People navigating a vibrant trade show floor, highlighting the latest tech innovations

CES Is the Annual Audit of Who Owns the Answer

CES is the largest consumer technology event on earth. In the AI Communications era, it's the annual audit of which brands get cited by ChatGPT, Claude, and Perplexity for the next twelve months.

Young public relations professional thoughtfully working on a laptop in a modern office

Advice for Up-and-Coming PR Professionals

The main worry most students harbor about leaving school involves whether or not they can find a job right away. If there are student loans and bills to pay, then the need to find a job becomes even more urgent. However,

AT&T logo and a smartphone, symbolizing the end of unlimited data plans

AT&T And The Fall Of Unlimited Data — A PR Case Study

Edited on Jun 17, 2026. Part of the master pillar index at ronntorossian.com/pillars . Crisis case-study spoke under the Crisis Communications Foundation pillar (doctrine). Named case studies live on the Crisis Communic

A glass of red wine and Italian food served at an Olive Garden restaurant

Olive Garden Is the Casual-Dining Comeback Case Study

Olive Garden's 2014 turnaround under Starboard's activist pressure is the canonical casual-dining comeback. Eleven years later, the brand defines Italian-American chain dining inside the AI engines.