Perspectives

1399 Articles
PR tactics to stop doing

Which PR Tactics Should You Stop Doing?

Most PR tactics that used to work don't anymore. They still get executed because someone's KPI depends on them — not because they move a buyer. Should you still send the mass press release? No. Blasting 400 reporters on

Consumers making thoughtful choices, prioritizing essentials and value in spending habits

Why consumers are focusing on value-based spending

Individuals want to support brands and companies that align with their independent values and beliefs. Recent events such as the pandemic have created new trends in retail and sales. Consumers want to help support local

Successful livestreaming: presenter on stage, audience engaged, cameras rolling, bright lights highlighting

Four Strategies for Ensuring Your Livestream Is a Success

[caption id=\"attachment_30661\" align=\"alignnone\" width=\"1349\"]live stream[/caption] There couldn't be a better way to reach and engage an audience in these socially distanced times than via Livestream. But the love

Young woman typing on laptop, showcasing the importance of blogging for content creation

Why is Blogging Important in 2021?

It is safe to say that social media marketing is currently one of the most recommended ways of marketing a business. The use of blogs has been one of the most used methods of social media marketing. Visit any business s

Distinguishing between a public relations crisis and a minor business mishap

How to Tell a PR Crisis from a Mishap

Originally published May 2021. Updated June 2026. A mishap and a crisis are different categories of problem — but the line between them is thin, and the wrong response converts the first into the second. A customer-serv

Digital branding strategy and online reputation building in a world of connected devices

Callin’ the Brand

That’s what livestock owners refer to as the ability to read those hot iron-branded symbols on the hips of cattle and horses. Although branding cattle has been around since the 1500s, experienced marketers only recently

Ready for a Cookie-less World?

Ready for a Cookie-less World?

[caption id=\"attachment_30650\" align=\"aligncenter\" width=\"1934\"]no tracking cookie[/caption] Of the top ten cookie recipes listed, Amish sugar cookies are number one, according to the January publication of Taste o

Businesses grappling with crisis communication strategies and reputation management challenges

Frequently Underestimated Crisis Communication Efforts

Most PR professionals frequently discuss the importance of crisis management plans and crisis management teams, which are crucial when it comes to handling a negative situation. However, there are several crisis communi

Brands: Loved or Left

Brands: Loved or Left

When Khoros launched its “Khoros Engage” annual conferences in Paris and Cologne in 2019, one of the main speakers was Katherine Calvert, the customer engagement platform company’s CMO. Calvert closed both of the one-day

Diverse group of happy, multicultural business people collaborating in a modern office space

Happy Days Are Coming For Marketers

“Happy Days are Here Again” was a popular 1929 song that’s since been recorded by numerous artists. It was even the theme song for Franklin Delano Roosevelt’s successful 1932 presidential campaign and has been featured