Perspectives

1403 Articles
Hotel guest checking in at reception desk, personification of modern hospitality experience

Trends in hotel guest experience

Some hotels are redefining the guest experience through not only their design but also their storytelling. The primary focus of the hospitality industry is customer satisfaction. This is the reason why hotels always try

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How to Stimulate Product Demand with Public Relations

PR is a powerful tool for promoting a product and increasing its demand. PR is an effective way to market products because it’s focused on creating relationships with journalists who can influence the public’s opinion a

The role of PR in Tourism and Travel

The Role of PR in Tourism and Travel

Originally published July 2022. Updated June 2026. Travel and tourism PR is the discipline of building destination, hospitality, and travel-brand communications that earn consideration in the AI engine layer where trip

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Hyper Targeting

Companies have to pay constant attention to their audiences. When they do that, they can give the right content to the right audience at the right time. Consumers are being targeted with hundreds of thousands of differe

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Employee Communications

Employees of a business are its link to the public and keepers of its success. They play a very important role in improving the reputation of an organization and possess the power to destroy it. A business should always

Analytics dashboard displaying various data points with charts, graphs, and metrics

How Companies Can Rely on Analytics

For companies to create better marketing campaigns that will generate positive results, they need to be relying on marketing analytics and the data that has been generated from previous promotional efforts. However, not

How to Build Customer Loyalty with PR

How to Build Customer Loyalty with PR

Public relations is a strategic field of marketing that helps organizations communicate with their audiences. It is used by brands to build brand awareness, gain new customers, retain existing customers and increase sal

Climber scaling a rock face, representing the challenges and goals of effective SEO strategy

Learning from The North Face Search Campaign

Most of the big retail brands tend to face unique obstacles in terms of digital marketing because trying to manage a big international brand is not easy. That's especially true when the company in question is multi-chan

Team reviewing data and articles after successful media campaign

What Companies Need to do After Generating Media Coverage

When a company executes the right public relations strategy to create a public relations campaign, it's likely that the story will start spreading throughout media outlets. During that time, it's important for companies

A diverse team collaborating on a campaign strategy displayed on a whiteboard

Creating Successful PR Campaigns

Public relations campaigns tend to have a very long-lasting effect on a company's public reputation and image which is why they have to be planned well in advance. They entail a lot more than simply sending out a press

Diverse team collaborating, fostering positive community relations through public relations efforts

Community Relations and PR

Community relations refers to the work a business does to get goodwill in the community. They are social outreach programs that help a business to build credibility and lead to an understanding of the responsibility a b

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The Principles of Persuasion in PR

In PR, sincere persuasion is a good choice. In some situations, it is the only choice. When a PR professional looks for public support, they have to know how to put their best argument forward. This would help them to c